把推薦評分變成團隊能回報的數字,以及能深入了解的原因。把評分和意見留在 Google Sheets,在那裡計算 NPS,並檢視低分背後的說明。
聽每位客戶給分的理由
10 分給 6 分,無法告訴您該修正什麼。在 0 到 10 分的評分之後,客戶可以立即用自己的話說明給分原因。
在 Sheets 中計算 NPS
一欄 0 到 10 分的評分,並不是可以報告的數字。在試算表中,用 9 和 10 分的百分比減去 0 到 6 分的百分比。
知道問了多少位客戶
不知道問了多少客戶,40 份回覆算出的 NPS 意義不大。從 Gmail 寄給您的名單,Formfacade 就會回報送達數和提交數。
依您的需求自訂這份表單
選擇一個起點,然後描述您需要的修改。
在此自訂: 或
在此自訂: ChatGPT Work
- 複製這一行。
請依我的使用情境自訂這份表單: - 開啟 ChatGPT Desktop 應用程式,在上方選擇 Work,貼到訊息框後按下傳送。
- 回答 ChatGPT 提出的任何問題。它會建立您的表單並開啟預覽。
在此自訂: Codex
- 複製這一行。
請依我的使用情境自訂這份表單: - 開啟 ChatGPT Desktop 應用程式,點選左上角的 ChatGPT,選擇 Codex,貼到訊息框後按下傳送。
- 回答 Codex 提出的任何問題。它會建立您的表單並開啟預覽。
這些評論未經修改,轉載自 Google Workspace Marketplace.
March 21, 2026
We have had a great experience using Neartail & Formfacade. We use it to manage customer inquiries, program registrations, and payment collection, and it has made the process much more streamlined and organized. One of the biggest benefits is that the forms embed directly into our website with our branding which creates a seamless experience for our customers. The form management tools are intuitive, the CRM features are incredibly helpful, and the platform is very easy to use for both our team. Vipin’s support has been outstanding. He is always responsive, helpful, and great to work with. Overall, Neartail has been a very valuable tool for our business.
— Leadbetter Golf Academy Crystal Springs
October 22, 2025
Formfacade is an excellent tool that enables us to present polished, professional Google Forms to our customers and partners. The support team has been outstanding — responsive, knowledgeable, and always willing to help. We couldn’t recommend Formfacade more highly and genuinely enjoy working with them.
— Jason TrustPadel
March 11, 2025
Used Formfacade for our Pie Day (3.14) fundraiser for NMSS to enable contactless ordering. Not only was it easy to construct a professional looking form and use their tallying capabilities but their ability to host it and receive daily e-mail updates of responses made the whole process work so smoothly. Also received great support throughout with timely replies to my questions. Highly recommend use of this Google Forms Add-on! Update (3/10/25): I again used Formfacade to collect orders for our NMSS Pie Day fundraiser. It was so easy to reuse the forms that I had previously designed, made some edits, and got the new site up and running. The new Formfacade app allowed me to monitor sales easily on my phone too - love this new capability! Again, I highly recommend the use of Formfacade as a Google Forms Add-on!
— Tony De Luca
March 7, 2026
good & excellent
— Mohamad Roup
December 18, 2023
I loved everything about it! It is very professional looking, very easy to use and we had so many compliments about Formacade whilst attendees registered for the conference and also their workshops! I highly recommend Formacade!
— Jwakelin
August 15, 2023
Blown away with how easy / user-friendly this google form add-on is. The support from Vipin is unbelievable, always very responsive and helps you build any formulas or work-around that you are trying to do. I'm so grateful for the creation of form facade and so pleased with it over the past 2 years of using it. Thank you for such a great product to use with google forms!
— Pete K
June 30, 2023
The company I work for was using another survey product (the free version) for nearly a decade, for a very basic form. When it started to cost for these very basic features (the price was exorbitant), I had to reevaluate the method we use to collect some critical supplier data. I am very familiar with Google Forms, and with the addition of Form Facade, I was able to recreate the form I was using for a small fraction of what it what it would cost to use the paid version of the original platform. As a result, we received record feedback due to the ability to use conditional questions, and embed the form into our website for a more trusted and authentic experience. Form Facade is a godsend!
— Jamie Richter
June 7, 2023
We have been using FormFacade for close to 2 years now, and I must say, I am thoroughly impressed. From start to finish, this form-building tool has exceeded my expectations in every way. FormFacade's user interface is sleek and intuitive. Navigating through the form creation process was a breeze, thanks to its user-friendly design. I was able to effortlessly customize and personalize my forms to suit my specific needs, without any prior coding knowledge. Furthermore, FormFacade's flexibility impressed me greatly. The platform seamlessly integrated with our existing website, allowing us to embed the forms effortlessly. The ability to customize form behavior, such as validation rules and conditional logic, added an extra layer of sophistication to my forms, ensuring a seamless user experience. In terms of customer support, FormFacade truly shines. Their team was incredibly responsive and knowledgeable, promptly addressing any questions or concerns I had. Their dedication to providing excellent support further solidified my positive experience with the platform. Overall, I am extremely impressed with FormFacade. Its user-friendly interface, extensive template collection, seamless integration, and powerful analytics make it a top-notch form-building tool. Whether you're a novice or an experienced user, FormFacade is sure to meet and exceed your expectations. I highly recommend giving it a try.
— Dee Gilmour
June 6, 2023
Form Facade is a great choice for businesses looking for an Online Form solution for their website and other marketing channels. FF helps with lead gen, capture a wide variety of field types, easily customise form design, capture UTM parameters to find source of leads, referral URL that the lead originally came from, easy integration with multiple CRMs eg Leadsquared, and more. Definitely a great choice if you're opting for a premium yet budget friendly Online Form solution over Typeform, Jot form, etc., particularly for lead gen for any business. One of the good parts is that it works as a layer on top of Google Forms, which helps keep things simple and easy.
— Team Kalvium
April 15, 2024
Great customer service / tech support. Made forms professional, allowed us to reach NON google audiences.
— Jonbanules