交換リクエスト
929 件のレビュー
3M+
インストール数

確認のメールを再度送ることなく、注文、レシート、希望する交換品をまとめて受け取りましょう。確認メールで返品手順を送り、リクエストはGoogle Sheetsに整理されて返品チームが使えます。

注文とレシートを最初に受け取る

「サイズ違いなので交換してください」というメールで、注文を探し回ることになります。お客様は注文ID、購入日、モデルの入力と、購入証明のアップロードが必須です。

交換か返金かを最初に明示

お客様が別の商品を望んでいるのか、返金を望んでいるのかがわかりません。お客様は理由を選び、「Refund」か「Exchange」を選んで、代わりに欲しい商品を書きます。

次に何が起こるかをお客様に伝える

交換を依頼した後に何の連絡もないお客様は、催促のメールをまた送ってきます。回答内容と返送先の住所、手順を載せた確認メールを設定しましょう。

故障が続くモデルを見つける

交換を1件ずつ別のメールで処理していると、不良ロットが隠れてしまいます。シートを「Defective Product」に絞り込み、「Model Number」で並べ替えて、どのモデルを回収すべきか確認しましょう。

このフォームをニーズに合わせてカスタマイズ

出発点を選び、必要な変更を説明してください。

カスタマイズ先: または

これらのレビューは、変更を加えずに次から転載しています: Google Workspace Marketplace.

March 21, 2026

5 つ星

We have had a great experience using Neartail & Formfacade. We use it to manage customer inquiries, program registrations, and payment collection, and it has made the process much more streamlined and organized. One of the biggest benefits is that the forms embed directly into our website with our branding which creates a seamless experience for our customers. The form management tools are intuitive, the CRM features are incredibly helpful, and the platform is very easy to use for both our team. Vipin’s support has been outstanding. He is always responsive, helpful, and great to work with. Overall, Neartail has been a very valuable tool for our business.

— Leadbetter Golf Academy Crystal Springs

October 22, 2025

5 つ星

Formfacade is an excellent tool that enables us to present polished, professional Google Forms to our customers and partners. The support team has been outstanding — responsive, knowledgeable, and always willing to help. We couldn’t recommend Formfacade more highly and genuinely enjoy working with them.

— Jason TrustPadel

March 11, 2025

5 つ星

Used Formfacade for our Pie Day (3.14) fundraiser for NMSS to enable contactless ordering. Not only was it easy to construct a professional looking form and use their tallying capabilities but their ability to host it and receive daily e-mail updates of responses made the whole process work so smoothly. Also received great support throughout with timely replies to my questions. Highly recommend use of this Google Forms Add-on! Update (3/10/25): I again used Formfacade to collect orders for our NMSS Pie Day fundraiser. It was so easy to reuse the forms that I had previously designed, made some edits, and got the new site up and running. The new Formfacade app allowed me to monitor sales easily on my phone too - love this new capability! Again, I highly recommend the use of Formfacade as a Google Forms Add-on!

— Tony De Luca

March 7, 2026

5 つ星

good & excellent

— Mohamad Roup

December 18, 2023

5 つ星

I loved everything about it! It is very professional looking, very easy to use and we had so many compliments about Formacade whilst attendees registered for the conference and also their workshops! I highly recommend Formacade!

— Jwakelin

August 15, 2023

5 つ星

Blown away with how easy / user-friendly this google form add-on is. The support from Vipin is unbelievable, always very responsive and helps you build any formulas or work-around that you are trying to do. I'm so grateful for the creation of form facade and so pleased with it over the past 2 years of using it. Thank you for such a great product to use with google forms!

— Pete K

June 30, 2023

5 つ星

The company I work for was using another survey product (the free version) for nearly a decade, for a very basic form. When it started to cost for these very basic features (the price was exorbitant), I had to reevaluate the method we use to collect some critical supplier data. I am very familiar with Google Forms, and with the addition of Form Facade, I was able to recreate the form I was using for a small fraction of what it what it would cost to use the paid version of the original platform. As a result, we received record feedback due to the ability to use conditional questions, and embed the form into our website for a more trusted and authentic experience. Form Facade is a godsend!

— Jamie Richter

June 7, 2023

5 つ星

We have been using FormFacade for close to 2 years now, and I must say, I am thoroughly impressed. From start to finish, this form-building tool has exceeded my expectations in every way. FormFacade's user interface is sleek and intuitive. Navigating through the form creation process was a breeze, thanks to its user-friendly design. I was able to effortlessly customize and personalize my forms to suit my specific needs, without any prior coding knowledge. Furthermore, FormFacade's flexibility impressed me greatly. The platform seamlessly integrated with our existing website, allowing us to embed the forms effortlessly. The ability to customize form behavior, such as validation rules and conditional logic, added an extra layer of sophistication to my forms, ensuring a seamless user experience. In terms of customer support, FormFacade truly shines. Their team was incredibly responsive and knowledgeable, promptly addressing any questions or concerns I had. Their dedication to providing excellent support further solidified my positive experience with the platform. Overall, I am extremely impressed with FormFacade. Its user-friendly interface, extensive template collection, seamless integration, and powerful analytics make it a top-notch form-building tool. Whether you're a novice or an experienced user, FormFacade is sure to meet and exceed your expectations. I highly recommend giving it a try.

— Dee Gilmour

June 6, 2023

5 つ星

Form Facade is a great choice for businesses looking for an Online Form solution for their website and other marketing channels. FF helps with lead gen, capture a wide variety of field types, easily customise form design, capture UTM parameters to find source of leads, referral URL that the lead originally came from, easy integration with multiple CRMs eg Leadsquared, and more. Definitely a great choice if you're opting for a premium yet budget friendly Online Form solution over Typeform, Jot form, etc., particularly for lead gen for any business. One of the good parts is that it works as a layer on top of Google Forms, which helps keep things simple and easy.

— Team Kalvium

April 15, 2024

5 つ星

Great customer service / tech support. Made forms professional, allowed us to reach NON google audiences.

— Jonbanules

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